Certified Practitioner of International Image and Etiquette Standards

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Private in-house training
Apart from public, instructor-led classes, we also offer private in-house trainings for organizations based on their needs. Call us at +852 2116 3328 or email us at [email protected] for more details.
About the Certification

Key benefits from attending CPIIES:

  • A world standard makes you look more professional. When your training can stand up to the test of a world standard, your clients pay attention
  • Eliminate conflict of interest by having the assessment done by an unbiased, independent body. You look more credible
  • Worldwide Certification by passing the examination after 2-day course
  • 3 essentials soft skills in one course, you will master your
    1) Professional Image
    2) Business Etiquette
    3) Communication
  • A mock up questions will be provided in the classroom for you to get ready for the examination
Training Outlines

Part A – Professional Image

  • Professional Appearance
  • Characteristics of professional garment details
  • The Differences between the three main categories of professional attire
  • Appropriate Professional Attire Guidelines
  • Characteristics Of Appropriate Accessories For Professional Attire (Men & Women)
  • Fabrics | Prints & Patterns
  • Grooming & Hygiene
  • Unacceptable Clothing | Fabrics | Jewellery | Accessories: For Professional


Part B – Professional Behaviour | Conduct | Manners | Civility

  • Workplace Behaviour Guidelines
  • Job Interviews
  • Telephone and Technology-Etiquette
  • Email Etiquette
  • Social Media Etiquette
  • Body language
  • Dining Etiquette during Business Interactions
Training Highlights
  • 2 full days classroom training (9:30am – 5:30pm)
  • Full attendance is required
  • Active participation in class
  • Exam will be arranged the next day of the training completed
  • Exam Fee: US$100 for KORNERSTONE member, US$150 for non-KORNERSTONE member
Examination Highlights

1) Passing the on-line test

  • A computerized exam, and consists of four (4) separate sections in total of fill-in-the-blank and multiple-choice questions with their respective weights of
    • 1. General 0%
    • 2. Professional Appearance 30%
    • 3. Business Etiquette 34%
    • 4. Dining Etiquette 36%
  • 1 hours (50 multiple-choice questions)
  • Passing rate : 75%
  • The IITTI examinations provides two difference languages Chinese and English

2) Record 1-minute “open interview” video (www.Rocktell.com)

  • A professional appearance is required
  • Speak clearly with effective communications skills


  • Certified Image Professional
  • Certified London Image Institute Consultant
  • Certified IITTI Etiquette Certificate
  • Certified International Etiquette Trainer
  • Vice President – Education, AICI (HK Chapter)
  • Master in Strategic Human Resources Management

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