• PeopleCert Accredited Trainer
  • EXIN Accredited Trainer
  • ITIL (Version 5) Foundation certified
  • ITIL 4 Managing Professional certified
  • ITIL V3 Expert certified
  • ISO20000 Consultant, ISO20000 Practitioner, ISO20000 Auditor certified
  • Agile Scrum Master certified
  • Over 30 years of IT experience with MNCs in Asia Pacific region focusing on IT Service and Support, IT BPO, IT Service Desk
  • Operation, Data Storage Management, ITIL Consulting and Implementation experience